Microsoft Teams contact center
A godsend for SMEs! That is a common reaction when our customers switch to Microsoft Teams as the new contact center platform. Microsoft Teams call queues & auto-attendant has all the basic functionalities you need to make customer contact a smooth experience for both parties.
Anywhere365® omnichannel contact center
Need an advanced contact center for customer dialogues? Then Anywhere365® is a suitable choice. By using multiple communication channels, such as telephone, text messaging, web chat, social media (e.g. WhatsApp and Twitter), e-mail and bots, you can maximize the response to your customers' needs. Anywhere365® works in combination with Microsoft Teams. The customer is immediately recognized and helped through every channel, which increases your customer satisfaction.