Microsoft Teams calling. Managed end-to-end.

Cloud telephony, contact center, and managed services for Microsoft Teams in 90+ countries. One partner for everything.

Microsoft Solutions Partner • ISO 27001:2022 • 90+ countries • Dutch support

Frequently asked questions

What is Microsoft Teams calling?

Microsoft Teams calling replaces your traditional phone system with cloud-based telephony. Users make and receive calls directly in Teams using their existing number. It works with Operator Connect, Direct Routing, or Microsoft Calling Plans depending on your needs.

How does Teams replace a traditional PBX?

Teams Phone connects to the public telephone network via a Session Border Controller (SBC) or Operator Connect. All call routing, voicemail, auto attendants, and call queues move to the cloud. No on-premises hardware needed.

What is a managed SBC?

A Session Border Controller (SBC) bridges Microsoft Teams with the public telephone network. A managed SBC means Purple hosts, monitors, and maintains it for you with 99.99% uptime, redundancy, and 24/7 support included.

Can I keep my existing phone numbers?

Yes. Purple handles number porting from your current provider to Microsoft Teams. We manage the process end-to-end across 90+ countries, including local regulatory requirements and carrier coordination.

How much does Teams calling cost?

Purple offers managed Teams telephony with transparent per-user pricing. Plans depend on your number of users, locations, and required features. Contact us for a custom quote.